Deep Wrinkle Repair
Shipping, Delivery and Returns
Effective date: October 1, 2019
Where do you ship?
V10 Plus USA ships in the United States, including Alaska and Hawaii.
What are your shipping costs?
We offer free shipping.
Do you ship internationally?
We do not ship outside of the U.S., but V10 Plus is offered in more than 23 countries. Feel free to reach out to our parent company www.v10plus.co.jp
When will my order ship?
We process orders within 1-2 business days.
Where do you ship from?
We ship from our fulfillment center located in Salt Lake City, Utah.
How long until I receive my item(s)?
For standard shipping, once your package is picked up from our warehouse, expect 3-5 days for arrival.
What if my package is damaged when it arrives?
If your package arrives damaged, please notify us immediately (prior to opening) by emailing: email@example.com. We will arrange for replacement of the damaged item.
How do I return an item?
• If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
• To be eligible for a return, your product must be lightly used and in the same condition you received it. It must also be in the original packaging.
• To complete your return, we require a receipt or proof of purchase. We will provide a full credit back to the original form of payment.
• No receipt, no worries. Within 30 days of purchase, we will be happy to provide a credit to try one of our other amazing products.
• Follow the prompts in the Online Return link to obtain your return label. Pack your item securely, including any paperwork if applicable, along with your receipt or proof of purchase. Be sure to insert packing bubbles or paper to protect the product in the box. Attach your return label to the outside of the package.
• We provide you with a postage-paid mailing label to return the package. Please utilize the same carrier service who delivered the package. If you choose to utilize a different service, you may be charged the extra postage for return. The majority of our delivery service will be USPS (United States Postal Service), we will also utilize UPS and FedEx for larger shipments. Sorry, we cannot be responsible for items lost in transit.
Return address: Fulfillment Center, c/o V10 Plus USA, 1786 S 4650 W, Salt Lake City, UT 84104
• Please allow 10-14 days to process your return.
• In order to offer the best product-return experience, V10 Plus USA reserves the right to limit returns if we suspect misuse of our pure, convenient and simple Return Policy (e.g. excessive returns, reseller activity, or fraud).
• Items purchased from other retailers, sub-distributors, or resellers, and not from the original V10 Plus USA, are not eligible for a return, exchange or credit.
Do you charge for return shipping?
We offer free returns.
Can I exchange a product if it is lightly used?
Yes, if the product is lightly used. In order to offer the best product-return experience, V10 Plus USA reserves the right to limit returns if we suspect misuse of our pure, convenient and simple Return Policy.
Can I return a gift I received?
No receipt, no worries. Within 30 days of purchase, we would be happy to provide you a credit to try one of our other amazing products.
Where are your products manufactured?
All V10 Plus products are made in Japan.
Can I purchase V10 Plus anywhere?
V10 Plus USA is the Exclusive Distributor for the United States. At the present time, V10 Plus can only be purchased from our website. We will keep you updated as we add authorized resellers in the future. Please protect yourself by ensuring you only purchase V10 Plus products from an Authorized V10 Plus Dealer.
Can I use more than one promo code at a time?
Promo codes are limited to one per order and cannot be used once they expire. Promotions are not redeemable for cash. V10 Plus USA reserves the right to change or rescind offers at any time.
Do you accept PayPal and credit cards?
Yes, we accept all major credit cards and PayPal.
Can I cancel/change my order?
Once your order has been placed and you wish to make a change, please email firstname.lastname@example.org immediately for assistance.
Can I review my order history?
Yes, you will be able to log into your personal account to review your order history.
RICE BRAN EXTRACT - Natural source of the following antioxidants: Tocopherol, Tocotrienols, Gamma Oryzanol, Phytosterols, Polyphenols and Squalene. Rice Bran Extract fights free radicals and aid in slowing down the effects of aging.
SEAWEED EXTRACT - With the absorption of minerals and sea salt, seaweed is believed to have natural healing properties, containing anti-aging agent. It even has the efficacy to reduce cellulite. Mucus also provides natural moisture to the skin.
MAGNESIUM ASCORBYL PHOSPHATE - Antioxidant & whitening Properties.
SODIUM ASCORBYL PHOSPHATE - Stable vitamin C derivative that works efficiently to lighten brown marks caused by acne.
PHELLODENDRON AMURENSE BARK EXTRACT - Anti-acne formulation to treat acne, minimize pores, and regulate sebum secretion.
RETINYL PALMITATE - Vitamin A controls cornification and activates your tired skin for a healthier glow.
SOLUBLE COLLAGEN - Marine collagen from fresh sea bream’s scale contains a higher concentration of amino acid in a smaller molecule for increased absorption. It also contains marine elastin. This powerful combination helps to regain soft skin.
SQUALANE - Is an excellent moisturizer and leaves skin hydrated, plump and soft. The texture is super-light, non-greasy, and it sinks into the skin fast. OLEA EUROPAEA (OLIVE) FRUIT OIL - It has a very high concentration of an ingredient called squalene as compared to the other types of fats and oils that humans normally eat. The squalene is what gives olive oil the extra antioxidant boost.
MACADAMIA TERNIFOLIA SEED OIL - Its palmitoleic and oleic acid profile makes it the perfect choice for a mature or dry skin.
ROSA CANINA FRUIT OIL - With high levels of antioxidants, Rosa Canina Fruit Oil adds effective anti-aging benefits to the formulation because they help slow down, and even decrease, the signs of aging.
SIMMONDSIA CHINENSIS (JOJOBA) SEED OIL - Jojoba oil can seal in moisture and create an effective barrier to external elements. It is so structurally close to the secretion of the sebaceous glands in the skin that it is readily accepted and tolerated.
MALUS DOMESTICA FRUIT CELL CULTURE EXTRACT - The apples contain highly active stem cells; plant stem cells, like human stem cells, have the ability to regenerate other cells. Scientists extracted the stem cells from the fruit, incorporated 10 percent Medicalgrade oxygen, and created a therapeutic face cream.
SUPEROXIDE DISMUTASE - An antioxidant naturally found in the body, makes it able to reduce free radical damage in the skin, therefore preventing wrinkles, fine lines, and age spots. It helps with wound healing, soften scar tissue, protect against UV rays, and reduce other signs of aging.
SODIUM ACETYLATED HYALURONATE - Possess hydrophobicity in addition to the original hydrophilic nature. This new compound showed remarkably increased affinity to the skin surface and water holding capacity(“anchoring humectant”). The high water holding capacity and corneum softening effect brought by the anchoring effect are the advantages of sodium acetyl hyaluronate.
CITRUS NOBILIS (MANDARIN ORANGE) PEEL EXTRACT - A natural source of Vitamin C and antioxidant bioflavonoids. Protects skin against damage from reactive ozone. Also used as an anti-inflammatory.
PALMITOYL PENTAPEPTIDE-4 - Synthesized chain protein created by linking five amino acid peptides, creating a response in the dermis of the skin that stimulates collagen and elastin fibroblasts. It can communicate with a cell and program it to do specific things, including repair work.
DIPEPTIDE DIAMINOBUTYROYL BENZYLAMIDE DIACETATE - A small peptide that mimics the activity of a polypetide found in the venom of viper! It has the capability of reducing wrinkles by inhibiting contractions.
ORIGANUM MAJORANA LEAF EXTRACT - Helps to achieve smooth skin and helps to prevent the development of facial wrinkles. It can also reduce the effects of acne prone skin, eczema and common skin rashes caused by allergies.
VACCINIUM MYRTILLUS LEAF EXTRACT - An Alpha Hydroxy Acids (AHA extract of Bilberry.) This dried, ripe fruit and leaves are used to make medications that treat skin infection"
PHYTOSTERYL/OCTYLDODECYL LAUROYL GLUTAMATE - An emollient and conditioning agent used in beauty products and cosmetics to prevent dehydration, and reinforce the skin’s natural protective lipid barrier. It includes Ceramide III, the phytoshingosine backbone acylated with Oleic Acid. POLYQUATERNIUM-51 - A phospholipid copolymer that improves the moisture retention capability of the epidermis, and also serves as a natural barrier against water loss from the skin by forming a protective film on the epidermis, according to AMC.
MELIA AZADIRACHTA LEAF EXTRACT - Women have used the healing properties of Neem for centuries in India as part of a herbal beauty tradition. A bath with Neem leaves keeps skin supple and healthy. Face packs with Neem leaf powder offer emollient and anti-aging action.
HYDROLYZED HYALURONIC ACID - Apart from moisturizing and hydrating the skin, it also helps reduce of wrinkles, the increase of hydration in the skin and is of essential importance getting nutrition to the skin cells.
HYDROLYZED COLLAGEN - Helps prevent collapse of collagen that leads to wrinkles.
LEONTOPODIUM ALPINUM EXTRACT - A powerful antioxidant in combating signs of aging and keeps the skin fresh and youthful."
Water Based Peeling; this gentle peel contains rice bran and seaweed extract, removing dead skin cells instantly without any harsh chemicals.
Vitamin C Serum; one of our main Vitamin C derivatives has been shown to have a hydrating effect on the skin, which allows it to retain moisture. It can help fade the appearance of dark spots, fine line and dark circles under the eyes while boosting collagen production.