Amino Serum Deep Hydration Skincare
Shipping, Delivery and Returns
Effective date: October 1, 2019
Where do you ship?
V10 Plus USA ships in the United States, including Alaska and Hawaii.
What are your shipping costs?
We offer free shipping.
Do you ship internationally?
We do not ship outside of the U.S., but V10 Plus is offered in more than 23 countries. Feel free to reach out to our parent company www.v10plus.co.jp
When will my order ship?
We process orders within 1-2 business days.
Where do you ship from?
We ship from our fulfillment center located in Salt Lake City, Utah.
How long until I receive my item(s)?
For standard shipping, once your package is picked up from our warehouse, expect 3-5 days for arrival.
What if my package is damaged when it arrives?
If your package arrives damaged, please notify us immediately (prior to opening) by emailing: email@example.com. We will arrange for replacement of the damaged item.
How do I return an item?
• If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
• To be eligible for a return, your product must be lightly used and in the same condition you received it. It must also be in the original packaging.
• To complete your return, we require a receipt or proof of purchase. We will provide a full credit back to the original form of payment.
• No receipt, no worries. Within 30 days of purchase, we will be happy to provide a credit to try one of our other amazing products.
• Follow the prompts in the Online Return link to obtain your return label. Pack your item securely, including any paperwork if applicable, along with your receipt or proof of purchase. Be sure to insert packing bubbles or paper to protect the product in the box. Attach your return label to the outside of the package.
• We provide you with a postage-paid mailing label to return the package. Please utilize the same carrier service who delivered the package. If you choose to utilize a different service, you may be charged the extra postage for return. The majority of our delivery service will be USPS (United States Postal Service), we will also utilize UPS and FedEx for larger shipments. Sorry, we cannot be responsible for items lost in transit.
Return address: Fulfillment Center, c/o V10 Plus USA, 1786 S 4650 W, Salt Lake City, UT 84104
• Please allow 10-14 days to process your return.
• In order to offer the best product-return experience, V10 Plus USA reserves the right to limit returns if we suspect misuse of our pure, convenient and simple Return Policy (e.g. excessive returns, reseller activity, or fraud).
• Items purchased from other retailers, sub-distributors, or resellers, and not from the original V10 Plus USA, are not eligible for a return, exchange or credit.
Do you charge for return shipping?
We offer free returns.
Can I exchange a product if it is lightly used?
Yes, if the product is lightly used. In order to offer the best product-return experience, V10 Plus USA reserves the right to limit returns if we suspect misuse of our pure, convenient and simple Return Policy.
Can I return a gift I received?
No receipt, no worries. Within 30 days of purchase, we would be happy to provide you a credit to try one of our other amazing products.
Where are your products manufactured?
All V10 Plus products are made in Japan.
Can I purchase V10 Plus anywhere?
V10 Plus USA is the Exclusive Distributor for the United States. At the present time, V10 Plus can only be purchased from our website. We will keep you updated as we add authorized resellers in the future. Please protect yourself by ensuring you only purchase V10 Plus products from an Authorized V10 Plus Dealer.
Can I use more than one promo code at a time?
Promo codes are limited to one per order and cannot be used once they expire. Promotions are not redeemable for cash. V10 Plus USA reserves the right to change or rescind offers at any time.
Do you accept PayPal and credit cards?
Yes, we accept all major credit cards and PayPal.
Can I cancel/change my order?
Once your order has been placed and you wish to make a change, please email firstname.lastname@example.org immediately for assistance.
Can I review my order history?
Yes, you will be able to log into your personal account to review your order history.
Hydrates. Restores. Softens.
Helps restore your skin to a more vibrant, hydrated, and youthful appearance with the help of eight amino's to leave skin soft and smooth.
Nothing plays a more vital role than Amino Acids when it comes to ingredients that form the very fabric of life. Amino Acids are the building blocks that make up our proteins and have a crucial role in the biological process that occurs in our body. Collagen and elastin create the structure of our skin, hair, nails, and bones and play a critical role in restoring and repairing. Extreme sun exposure and environmental toxins can deplete amino acids on our skin, increasing the aging process. Having a healthy barrier enables the skin to hold on to existing moisture and provides a block to foreign particles that may try to enter and damage the skin.
SERINE - Non-essential amino acid derived from the amino acid glycine. Important to overall good health, including physical, mental, and skin.
GLYCINE - Non-essential amino acids used to help create muscle tissue.
GLUTAMIC ACID - A component of folate (folic acid), this B vitamin helps the body break down amino acids.
ALANINE - Helps the body convert the simple sugar glucose to eliminate excess toxins from the liver.
ARGININE - Helps the body process creatine, a natural substance that builds muscle mass.
LYSINE - Essential amino acid well known for its antiviral properties.
THREONINE - Promotes normal growth by helping to maintain the proper protein balance in the skin.
PROLINE - Helps reduce sagging and wrinkling caused by UV exposure and normal aging of the skin.
SOLUBLE COLLAGEN Marine Collagen from fresh sea bream’s scale provides amino acids.
Aqua/ Water, Butylene Glycol, Pentylene Glycol, Betaine, Glycerin, Sodium PCA, Phenoxyethanol, Carbomer, Potassium Hydroxide, Sorbitol, Hydroxyethylcellulose, Citric Acid, Serine, Sodium Citrate, Glycine, Lysolecithin, Glutamic Acid, Alanine, Arginine, Lysine, Threonine, Proline
Follow with Day Milk Gel, Deep Moist Gel or Night Gel. Recommended for day or night use. Lightly rub hands together to mix the serums and apply to face and neck. Follow with Day Milk Gel, Deep Moist Gel or Night Gel. Recommended for day or night use.
Our Amino Serum is an excellent source of amino acids that moisturize and protect the skin from damage. V10 Plus serum includes the amino acids that will assist in our anti-aging skincare regime and help to restore skin to a more vibrant, hydrated, and youthful appearance. In addition, adding amino acids topically to the skin can help stimulate the production of collagen and elastin, which in turn maximizes the healthy barrier on the skin and enables the collagen and elastin to work more effectively at firming skin tone and improve elasticity and suppleness.
I love all of the V10 plus serums! They are light, hydrating and effective. I have really sensitive skin and have never had any trouble. I do a spot test before each one and have never had an issue. I can't wait to try all of the other products. Thank you V10!! I love these and love that they're also natural and cruelty free.